Monday, February 23, 2015

Cannot Copy this folder because it may contain private items - When copying\ moving mail items

Symptoms -

  1. Error when copying or moving stuff from the outlook. 
  2. Outlook "inbox" is not visible to delegated user.


A screenshot of the "cannot copy this folder because it may contain private items" error message

Issue -
Full Access permissions don't grant a user the ability to see private items. This issue occurs if the user has no specific delegation permission that is reserved for the mailbox owner.

To resolve -
To resolve this issue, Specifically, grant the user the "Delegate can see my private items" permission. To do this, click to select the Delegate can see my private items check box.




















Click on Add and select the user from the AB, give appropriate permission to the user




























tick "Delegate can see my private items"



A screen shot of the delegate permission page, highlighted the Delegate can see my private items check box

-Thanks
@Roshan